Areca by The Vatika (“Areca”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website feelthevatika.com or submit an enquiry, how we use it, and the choices you have.

1. Information we collect

When you submit an enquiry through our website, we collect:

Your name
Phone number
Email address (if provided)
Room type preference and preferred move-in date
Any message you choose to share
WhatsApp opt-in preference

We also collect standard technical information automatically via cookies and analytics tools — such as IP address, browser type, device, operating system, pages viewed, time spent, and referring URL.

2. How we use your information

We use the information you provide to:

Respond to your enquiry and schedule a property visit
Send you updates, availability information and move-in reminders (via call, email, or WhatsApp if you opt in)
Improve our website, services, and marketing communications
Comply with applicable laws and respond to lawful requests

3. Cookies and analytics

We use cookies and similar technologies to operate the website, remember your preferences, and measure how visitors use our site. Specifically:

Essential cookies — required for the website to function.
Analytics cookies (Google Analytics, Microsoft Clarity) — help us understand traffic patterns.
Advertising cookies (Google Ads, Meta Pixel) — help us measure ad performance and show relevant ads.

You can manage your cookie preferences using the cookie banner on your first visit, or by clearing your browser cookies. Disabling non-essential cookies will not affect your ability to use the site but may reduce the relevance of ads you see elsewhere.

4. Sharing your information

We do not sell your personal information. We share data only with trusted service providers who help us operate the website and respond to your enquiry — for example, our hosting provider, email/SMS/WhatsApp gateway, and analytics vendors. These providers are bound by confidentiality obligations and may only use your data on our behalf.

We may disclose information if required to do so by law, court order, or to protect our rights, property, or safety.

5. Data retention

We retain enquiry data for as long as needed to respond to and follow up on your enquiry, and thereafter only as required by applicable law or for legitimate business records.

6. Your rights

Under the Digital Personal Data Protection Act, 2023 (India) and applicable laws, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where lawful)
Withdraw consent to marketing communications at any time
File a grievance with our Data Protection contact below

7. Data security

We use industry-standard safeguards (HTTPS, access controls, encrypted databases) to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Children

Our services are intended for adults (18+) and verified students. We do not knowingly collect personal information from children under 18 without parental consent.

9. Updates to this policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the “Last updated” date at the top of this page.

10. Contact us

For privacy questions or to exercise your rights, contact our Data Protection contact:

Areca by The Vatika
Email: thevatikahospitality@gmail.com
Phone: +91 98984 10415
Address: Opposite Vaishnodevi Circle, SG Highway, Ahmedabad, Gujarat 382501